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Tam on 01/12/2012
I want to let you know how very pleased we are with our entire Mayflower experience. From the moment I placed the first call, then connecting with Richard, you and James, I have been made to feel like we were in such good hands. The entire experience was extremely professional and my grandmothers dining room pieces and China from 1940 arrived back in NJ after 35 years, the way they left her dining room in Florida-without a scratch- thanks to your professional care. She passed away last year at 99 1/2 and was so pleased to know that I would enjoy re- creating the room she loved so much. Very satisfied with her mission accomplished, she said, "You know-I never broke a cup". I am glad to say-neither did you! Her dear friend and neighbor watched your team pack -she said everything was handled with such care, it was a pleasure to watch. Richard was thoughtful and focused, you were kind, supportive, knowledegable and eager to help (for my many calls and questions) and James completed the trifecta with his professionalism and skill. I was nervous organzing this from far away but you all made me very comfortable each step. Thank you so much for your excellent work. It would be my pleasure to recommend you should I get the chance. Please let me know if there is someone on your management team that I should direct this to -I want to be sure they know how important you each were in creating an exceptional experience. I've been seeing those Mayflower rigs on the road since I was kid. Im so proud we brought Grams collection back with the best.
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